The Birth of Telecoms Cloud
In 1997, Matthew Wilson formed Crosby Communications. As a sole trader working from home with a capital of just £100, Matt began by installing telephone systems and internet services for local businesses. Matt foresaw the explosion of the Internet and predicted the pivotal role that technology would come to play in modern communications.
In 2012, he and Paul Freeman-Powell co-founded Telecoms Cloud together, which later merged with Crosby Communications to form one of Europe’s leading communications networks.
Under their guidance, Telecoms Cloud has grown to become a market leader, developing and supplying communications and I.T. solutions to businesses and organisations throughout Europe and the world.
Telecoms Cloud History
Crosby launches its mobile content platform, allowing anyone with a mobile phone to download black and white logos and monophonic ringtones
Crosby releases millennium bug applications, including large–scale internet products and small SMS applications
Automated Online Billing
Crosby releases the first version of its online billing systems, enabling telecommunications companies to offer customers the option of paying bills/settling their accounts and managing their services through the internet/online. The first customers for this service include mobile phone retailers, calling card operators and Atlantic Telecom in Scotland
IVR & Fax Services Go Live
Crosby launches a 500–line interactive voice response system, with an additional 250 dedicated fax lines
Mobile Phone Ringtones Take Off
Crosby releases its “Combined Ringtone Solution”, allowing record labels to include ringtones of the songs they are selling in their respective CD cases, thereby creating a new source of revenue for the record companies
Polyphonic Ring Tones
Crosby releases the first polyphonic ring tones, becoming the first company in the UK to offer real-sounding, downloadable ringtones. These new ring tones prove an instant hit, and within two months viewers of the BBC’s Top of the Pops are able to purchase polyphonic versions of the ring tones of any song that’s played on the programme
Short Message Platform Launches
Crosby releases the first version of its “Short Message Platform”, a system which enables the user to send and receive text messages, download mobile content and carry out corporate, desktop and bulk text messaging
Partnership with Tiscali PLC
Crosby forms a partnership with ISP and telecommunications provider Tiscali PLC. Together Crosby and Tiscali produce a promotional CD-ROM describing their respective businesses and products
Reverse Billing launched
Crosby adds reverse billing to its mobile services, enabling customers to charge any premium rate text messages to Crosby (whether it’s downloading mobile content, entering a competition, registering a vote or even purchasing an item via text)
1,000,000 monthly minutes
Crosby bills one million minutes in a single month (most of which are £1.50 per minute, premium rate calls), a major achievement for its flagship interactive voice response system.
Crosby launches Celebrity Voicemail, a system which allows customers to install voicemail greetings from celebrities on their mobile phones.
Crosby adds Vodafone MPAY to its SMS services, enabling Vodafone users to buy content directly using the MPAY platform
SS7 Connections Go Live
Crosby obtains direct connections with all 4 major UK mobile network operators, providing increased functionality, higher out-payments and securing Crosby’s business interests for the future
Crosby releases MT Billing, a service allowing customers to charge multiple amounts, different rates and different price points to mobile phones
Data Centre Opens
Crosby opens its multi–million pound data centre, a custom–built facility housing the company’s computer servers and telecommunications equipment, further securing Crosby’s future. By investing in its own technology, Crosby quadruples its phone lines, doubles its SMS messaging throughput and doubles its internet bandwidth
Crosby wins a £1,000,000 contract to supply London–based telecoms company Intelliplus PLC with software and mobile–related services
Crosby establishes direct connections with Virgin Mobile, allowing its customers to offer premium rate billing and other services directly to Virgin Mobile customers
Mobile 3G capabilities
Crosby completes a connection to Hutchinson 3G, establishing a 3G platform long before the major operators in the UK are ready for the 3G take-off
BT Trunk Exchange Connections
Crosby establishes direct connections into the main BT trunk exchanges. This allows Crosby to handle huge volumes of calls simultaneously, giving the company a major advantage over its competitors
118 Directory Enquiries Launches
Crosby sets up its own 118 directory enquires service (operating on the number 118 502), a national service charged at 50p per minute. Crosby launch the first draft version of its Communications as a Service (CaaS) cloud-based communication service, opening up its network for third-party vendors to build applications on its cloud service without having to build infrastructure and resources
Radio Broadcasting Applications
Crosby goes launches a suite of broadcasting applications, bringing innovative solutions to a number of radio stations in the UK
Crosby Goes Green
Crosby signals its intent to generate its own green power from its data centre. It announces its commitment to making them the first data centre in the UK to run on 100% green power
New City Centre Location
Crosby opens a new office in the heart of Liverpool City Centre
Power Consumption Cut by 45%
One year ago, Crosby committed to the installation of a green power generating system for its state of the art data centre in Southport, Merseyside. Through a combination of fuel cell technology, wind turbines and solar panels, Crosby cuts its power consumption by 45%
Acquisition of McKay Brown I.T. Systems
Crosby acquires McKay Brown I.T. Systems of Manchester, branching out into new areas of I.T. and extending the company’s customer base
Record Profits Posted
Crosby Communications posts record profits for 2006. The company attributes this impressive rise in profits to an increase in overseas trading and further investment in its own staff and technology.
International Directory Enquiries
Following the success of both its national and Liverpool–based Directory Enquiries services, Crosby launches its 118 501 international Directory Enquiries service, offering access to phone numbers from over 24 countries around the world.
Carbon Neutrality On The Way…
Crosby announces that, within 12 months, the company will have reached carbon neutrality. Through the introduction of techniques such as virtualization and consolidation, and by using more efficient equipment and adopting smarter working practices, Crosby aims to have the first carbon-neutral data centre in the UK.
One Millionth Cloud Customer
Crosby reaches 1 million registered users for its Cloud-based communications network, which gives people the ability to outsource their telecoms services to a private cloud system, saving money and time. Crosby’s cloud operates as both a Communications as a Service (CaaS) and a Software as a Service (SaaS) model.
Crosby’s MVNO Licence Awarded
Crosby is granted its MVNO license by Ofcom and began work on launching its virtual mobile phone network. Crosby also pioneered the communications industry by introducing its second cloud-based communications platform.
Crosby Goes Public
Crosby Communications Limited becomes Crosby Communications PLC and states its intention to become listed on the Alternative Investors Market (AIM). Its existing business is divided into a number of separate business units, and a new strategy for the next 5 years is set by the board
New Board Arrangement
Crosby completes its new board arrangement which now stands at 2 Executive Directors and 3 non-executive directors. As part of its expansion, it restructures its business by creating Crosby Systems Limited (a telecom and technology enabler), Integrated Messaging Systems Limited (virtual mobile network operator) and The Entertainment and Information Network (provider of entertainment websites)
Paul Freeman-Powell joins Board
After some months providing consultancy and other technical services via his own company, Paul Freeman-Powell joins the Board of Crosby Communications PLC as Technical Director, to work as the lead architect overseeing the integration of Crosby’s multiple telecoms business units into a brand new unified platform.
Crosby Continues Acquisitions
Crosby acquires Zenith Telecom and its online telecom store zenithtelecom.co.uk, Top Line Telecom, Telecom Super Market and Parallel Telecom
Crosby acquires General Telecom
Crosby acquires General Telecom – a large business-to-business (B2B) communications business based in the UK.
Crosby acquires The Dating Station, Dating Addict and Velvet Dating.
Telecoms Cloud grows through consolidation
Crosby Systems announce that all the customers of the acquired businesses (zenithtelecom.co.uk, Top Line Telecom, Telecom Super Market, Parallel Telecom and the larger General Telecom) will be consolidated into TelecomsCloud.com as their single provider. The existing websites for these services will be closed early spring 2013, and customers won’t lose any service or experience disruption.
Excalibur Information Security
Crosby announces the creation of a new company and activity for its business. Excalibur Information Security is a cyber security company that works to secure business networks by helping to prevent cyber attacks from damaging a client’s business, preventing data loss, maintaining reputation and IPR, real-time fraud prevention, crisis management, and performing investigatory deep analysis of attacks using formal, rigorous and quantitative methods and associated evidence.
Telecoms Cloud’s Advisory Board launches
Telecoms Cloud creates an industry advisory board by bringing together “best of breed” entrepreneurs, analysts, researchers, engineers, executives and academics that are reflective of our community. Consisting of ex-Marconi employees, Researchers, Scientists, certified Security experts and veteran Telecoms professionals, its advisory board creates a diverse and knowledgeable group of advisor’s to advise Telecoms Cloud with its strategic direction.
Telecoms Cloud acquires Instant Conferencing
Telecoms Cloud acquires Instant Conferencing, a telephone conferencing service and announces customers will be migrated into the Telecoms Cloud platform over the coming months. It announces that The Instant Conferencing Brand will be phased out and will bring customers significant upgrades to features and functionality.
TelecomsCloud.com consolidation of other companies now complete with thousands of customers moved onto the new platform, with old platforms decommissioned, TelecomsCloud.com really starts to build traction.
Telecoms Cloud Launches Fax API
TELECOMS CLOUD launches its Inbound Fax API, enabling software developers to integrate fax functionality into their applications with ease, whilst enjoying enterprise-grade 256-bit encryption.
Telecoms Cloud launches SMS API
Expanding the functionality of its “telecoms engine for the Internet of Things and connected devices”, the Telecoms Cloud API today adds outbound SMS to its feature set, giving business customers and software developers the ability to send text messages easily to any mobile handset in the world with just a few lines of code.
Telecoms Cloud Awarded the Workplace Wellbeing Charter
The Workplace Wellbeing Charter is an opportunity for employers to demonstrate their commitment to the health and well-being of their workforce, whilst providing employers with an easy and clear guide on how to make workplaces a supportive and productive environment in which employees can flourish. These standards reflect best practice and are endorsed nationally by Public Health England.
Telecoms Cloud Announces Expansion with New London Offices
Due to excellent growth, particularly the success of its Telecoms API, where Telecoms Cloud is at the forefront of providing easily-accessible tools for software developers across Voice, SMS, Fax and Data Processing, Telecoms Cloud today announced the opening of its new office space in the heart of London’s developer community.
Telecoms Cloud launches API for the Telephone Preference Service (TPS)
Taking the initiative to lead the telecoms industry’s efforts to tackle the problem of nuisance calls, the Telecoms Cloud API today adds the ability to query the TPS, CTPS and FPS databases to screen telephone numbers for their registration status, making it possible to reduce completely the risk of marketing firms making unsolicited calls and facing big fines of up to £500,000.
Telecoms Cloud’s Revenues Continue to Grow
Telecoms Cloud’s revenues continue to grow steadily, bolstered by the adoption of the company’s API by software developers making use of the network via the Communication Platform as a Service (CPaaS) model.